Mission Statement

Dickenson Road Medical Centre aims to provide high quality health care in a responsive, supportive, courteous and cost-effective manner.

We will:

  • Provide a service which puts patient welfare at the heart of all we do
  • Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients
  • Promote best practice through utilizing specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team
  • Nurture a culture which is innovative, forward looking and adaptable
  • Take into account the evidence provided by scientific and medical research in our treatment

Values

  • Caring for well-being in body, mind, spirit and relationships
  • Conveying compassion in word and action
  •  Assessing and responding to needs
  • Providing an appropriate range of services
  • Maintaining a health promoting environment

Respecting All

  • Showing courtesy
  • Seeking to understand
  • Treating all fairly
  • Valuing each person as a unique individual
  • Being especially supportive to the vulnerable

Working as a team

  • Relating well within the team
  • Valuing the contribution of each team member
  • Building a mutually supportive environment
  • Co-operating with other teams
  • Encouraging responsible involvement by our patient

Integrity

  • Speaking and acting truthfully
  • Being accountable for our actions

Learning and Improving

  • Adapting to change
  • Building on achievements & developing our services